Privacy Policy
Last Updated: 8 June 2025
Privacy Policy Summary
Paddy’s Presents Pty Ltd (ACN: 687858617) (“we”, “us”, “our”) collects personal information from you when you use our services, including your name, contact details and other data, for the purposes of providing and improving our services. We use secure third-party providers (such as Stripe) for payments and cloud storage based in Australia.
We may disclose your personal information within our company, to trusted third-party service providers, and to legal or government authorities where required by law. We may also use your information for direct marketing purposes.
For full information on how we collect, use, disclose and protect your personal data, please read the policy below. To contact us, email: support@paddyspresents.com.
1. Our Commitment to Privacy
Paddy’s Presents Pty Ltd is committed to managing your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, hold and disclose personal data when you access our website, giveaways, competitions and other services (the “Services”).
This policy also explains your rights to access and correct your personal information, make complaints, and opt out of certain uses of your information.
2. Collection of Personal Information
2.1 What We Collect
We may collect the following information:
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Contact Information: name, email, phone number.
•Identification Details: such as age, birthdate, or government ID (for prize verification purposes).
•Transaction and Usage Info: participation history, entries, giveaway preferences, and interactions with us.
•Device and Technical Data: IP address, device type, browser, referring URLs, and use of cookies and analytics.
•Marketing Preferences: information about your consent to receive communications.
•Other Information: any personal information you voluntarily submit to us.We do not collect or store payment data directly. This is handled securely by third-party providers like Stripe, who have their own privacy policies.
2.2 How We Collect
Personal information is collected:
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Directly from you (e.g. when you enter a giveaway, subscribe, or contact us).
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Automatically via cookies and tracking technologies.
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Through third-party service providers (e.g. payment processors).
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Via social media or public platforms if you engage with our content.
2.3 Anonymity
Where lawful and practicable, you may interact with us anonymously or using a pseudonym (e.g. general enquiries). However, full use of our Services (e.g. entry into giveaways) will usually require true and accurate personal information.
3. Use of Personal Information
We collect and use your personal data for purposes including:
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Providing access to giveaways and processing entries.
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Notifying winners and delivering prizes.
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Managing customer service and support.
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Sending marketing communications and updates.
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Verifying age, identity, and eligibility for legal compliance.
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Analysing and improving our services and promotions.
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Conducting investigations and fraud prevention.
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Complying with legal obligations.
3.1 Direct Marketing
We may use your information (excluding sensitive data) to send marketing messages by email, SMS, or other channels. These may include updates on giveaways, offers, or services we think you’ll be interested in.
You can opt out at any time via unsubscribe links or by contacting: support@paddyspresents.com. Even if you opt out of marketing, we may still send important operational communications (e.g. winner notifications or service updates).
4. Disclosure of Personal
Information
We may disclose your personal information to:
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Our staff, officers and internal personnel.
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Related entities and affiliates (if applicable).
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Service providers who help us operate (e.g. email platforms, payment providers, data storage, legal and IT consultants).
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Law enforcement or regulators, if legally required.
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Successors in business mergers or acquisitions.
All third-party providers are expected to comply with confidentiality and security obligations.
5. Data Security
We take reasonable steps to protect your data using encryption, access controls, secure servers and trusted third-party platforms hosted in Australia.
Despite this, no method is 100% secure, and we cannot guarantee absolute security. You are responsible for safeguarding your account credentials. Contact us immediately if you suspect any breach.
6. Data Retention
We retain your data only for as long as necessary to fulfil the purposes it was collected for, or as legally required. When no longer needed, we securely destroy or de-identify personal information.
Aggregated or anonymised data may be retained for analytical purposes.
7. Third Party Links and Social Sharing
Our website may contain links to other websites or social media sharing features. These third parties have their own privacy practices. We are not responsible for their content or data handling. Use of third-party platforms is at your own risk.
8. Accessing and Correcting Your Information
You have the right to request:
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Access to the personal information we hold about you.
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Correction of inaccurate, outdated or incomplete data.
We may need to verify your identity before processing requests. Some access requests may incur a reasonable fee in accordance with APP 12.
9. Complaints
If you have concerns or complaints about our privacy practices:
1. Contact us at support@paddyspresents.com with details of your complaint.
2. We will acknowledge your complaint and aim to resolve it within 30 days.
3. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at: https://www.oaic.gov.au
10. Updates to This Privacy Policy
We may revise this policy from time to time. Updates will be posted on our website and are effective immediately upon posting. We recommend checking periodically for any changes.
11. Contact Us
For any questions, access requests, corrections or complaints, contact:
Email: support@paddyspresents.com Website: https://paddyspresents.com